Ticket Purchasing Guide

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Service Hours

  1. Day Ticket

    Main Line Express: 30 minutes before the departure time of first run in each station to the last train.

Advance Ticket

Main Line Express

A.Train Station
  • 12 days before the departure date (including)
  • Purchasing Location
    AFR: Chiayi, Beimen, Fenqihu , and Alishan Station
    TRA: every station with electronic ticket vending machines
  • Service Time
    AFR: 08:00-16:00 (Alishan Station 08:30-16:30)
    TRA: depend on the operation time of each station
B.Online Booking
  • 15 days before the departure date (including)
    Note: Passengers can book the tickets for Friday, Saturday or Sunday after two weeks on this Friday.
  • Service Time: 06:00-24:00
  • Online Ticketing System
  • Ticket Limitation: Each person is only allowed to reserve 6 tickets for every departure date and 12 tickets for round trips. However, if the passenger separately reserves tickets for departure date and return date, the system will regard this as two orders, so the maximum number of ticket reservation is 6 pieces.
  • Payment Deadline: within 2 days (including the booking day).
    If passenger books the ticket for the day after tomorrow, the deadline of payment is 1 day before departure day.

Non-reserved Train (Jungshing Express)

  • Day ticket only, online reservation is not available.

Chushan Line (sunrise watching)

  • Service Time: One day before departure day, from 13:00-16:00
  • Purchasing Location: Chiayi, Beimen, Fenqihu , and Alishan Station (2F)
  • TEL: 886-5-267-9200
  • Payment: by cash and credit card (including VISA, Master and JCB)

Fare Calculation

  1. Main Line
  • Alishan Air-conditioned Express: NT$8.33 per kilometer (The minimum mileage is 5 km)
  • Local Train: NT$7.5 per kilometer (The minimum mileage is 5 km)
  1. Chushan Line
  • Full-Fare: NT$150
  • Half-Fare: NT$75
  1. Senmu Line (Sacred Tree Line)
  • Full-Fare: NT$100
  • Half-Fare: NT$50
  1. Zhaoping Line
  • Full-Fare: NT$100
  • Half-Fare: NT$50

Ticket Types

  1. One-way Ticket
  • Adult
  • Half-price: children, seniors (over 65 with valid ID), and handicapped with certificate
  1. Validity
  • Reserved Train: effective on the same day and the same train number
  • Unreserved Train: effective on the same day only
Notice:
Outbound trips are subject to the regulations for single tickets:If Passengers who break their journey will be invalidated their tickets and cannot claim for refunds.
 

Child Fares

Children in 150 cm tall and above should pay adult fare; between 116 and 149 cm tall should pay child fare; below 115 cm tall is free. (Mantissa is rounded up.)
  • Children above 115 cm tall but fewer than 6 years old should show their ID for free fare.
  • Children above 150 cm tall but fewer than 12 years of should show their ID for child fare.
Although children fewer than 115 cm tall enjoy free fare, they should pay half fares under any of the following circumstances:
  • Travel alone or occupy a seat
  • Passenger with a ticket travels with more than 2 children; he/she should pay fares for the third child onward.
  • Children travel in a group, and each accompanying adult should pay adult fares.
  • Adult group travels with children that over a quarter of a group should pay fares for the exceeding children.
 

Fare Adjustment

Passengers should buy a ticket before boarding. Passengers are not allowed to travel on the train without a ticket. Passengers traveling without a ticket or a valid ticket should pay fares for their whole trip from the departure station to the destination station. An additional 50% of the exact fare will be charged when there is no good reason for traveling without a ticket or a valid ticket. If the departure station is unknown, the start station of that train or the last station of ticket examination will be the departure station for fare calculation.

Handling Charge for Refunds

  1. Passengers should claim for refunds before the train departures. A handling charge will be deducted. A claim for refund after the train departures will not be accepted.
  2. Handling charge: 10% of the fare (decimals are rounded up to).
  3. Refunds for typhoon days:
When a typhoon comes, starting when the Central Weather Bureau issues a land typhoon warning until four hours after the warning is lift, whether or not railway services are disrupted or stations are located in the typhoon-affected area, refunds or ticket exchange at any station of the Alishan Forest Railway or TRA will be handled according to the refund policy for railway service disruption (i.e. when a land typhoon warning is issued, it is considered as railway service disruption). In this case, passengers can get a full refund. Passengers can claim for refunds within one year after the boarding date, and the same-day refund policy will be disregarded.
 
 

Prohibited Articles

Classes of dangerous goods that passengers are not allowed to carry into the train.

Classes Nature / Characteristics Examples
Class 1: Explosives Any substance that produces an actual explosion or pyrotechnic effect, whether or not it is contained in a special device. Various types of firearms, ammunition, gunpowder, calcium carbide, missiles, illuminating flares, fireworks, firecrackers, dry ice
Class 2: Compressed gases, liquefied gases or gases dissolved under pressure Refers to the following gases:
1. Permanent gas: refers to gases that cannot be liquefied at normal temperature.
2. Liquefied gas: refers to gases that become liquid when they are not pressurized at normal temperature.
3. Gases dissolved under pressure: refers to gases that can be dissolved into a solvent after being pressurized, and can be absorbed by a porous substance.
4. Frozen gas: refers to liquefied air, oxygen, etc.
Remarks:
1. Permanent and liquefied gases are usually pressurized. The pressure more than 2 kg/cm2 at a temperature of 21 oC, or more than 7 kg/cm2 at a temperature of 54 oC, is called high pressure.
2. Other chemical or physiological effects of this class of dangerous goods may change drastically and become flammable, toxic, comburent or corrosive, or have two or three properties at the same time.
3. This class of dangerous goods does not include those for medical use or lighters for personal use.
Canned gas, spray paint, high pressure gas cylinders (hydrogen, oxygen, propane, acetylene, liquefied petroleum gas, etc.)
Class 3: Flammable Liquids Refers to those liquids, mixtures of liquids or a solution or suspension containing solids that tend to produce  flammable gas and their flash point is lower than 61 oC proved by the closed cup test or the flash point is equivalent to 65.6 oC proved by open cup test. But exclude dangerous goods that fall into other classes.
Note: The flash point of a flammable liquid is the lowest temperature at which the vapor released by the liquid mixes with air to form a mixture that can ignite.
Mineral oil, gasoline, kerosene, benzene, toluene (turpentine), methanol, ethanol (except alcoholic beverages below 70%), isopropanol, acetone, ether, paint, thinner, carbon disulfide
Class 4: Flammable solids, natural substances, substances that release flammable gases in contact with water 1. Refers to a solid that has the property that tends to be ignited by an external source of fire such as a spark or flame and is combustible.
2. Refers to the solid or liquid tends to self-heat and ignite.
3. Refers to solids or liquids that emits flammable gas when in contact with water or air, and in some cases can ignite on its own.
Matches (excluding matches for personal used), activated carbon, white phosphorus, yellow phosphorus, aluminum powder, phosphorus sulfide, calcium phosphide, sodium, potassium, magnesium powder
Class 5: Oxidizing Agents and Organic Peroxides 1. Refers to the substance that is not flammable itself, but tend to ignite flammable substance and generate oxygen in the fire to promote the fire.
2. Refers to the substance most part of which is flammable, may cause the same effect like oxidants, prone to explosive decomposition. It, in solid or liquid state, can react with other substances to create danger. Most of this class of goods can burn quickly and are sensitive to shock or friction.
Remarks: The common property of this class of dangerous goods is that it is easy to release oxygen and promote the ignition of other substances.
Sodium nitrate, ammonium nitrate, bleach (powder), chlorate, perchlorate, phosphorus chloride, sodium peroxide, barium peroxide, nitrocellulose, dinitrobenzene, dinitrotoluene, trinitrotoluene , dinitrophenol, trinitrophenol, ethylene glycol diuitrate, nitroglycerin, pentoxide nitrogen
Class 6: Toxic substances and Infectious Substances" 1. Refers to a substance that may cause death or serious injury when it is swallowed by people, injected into body, or in contact with the skin.
2. Refers to microorganisms that cause a disease.
Arsenic, arsenic, cyanide, methyl bromide, insecticides, herbicides, pesticides, medical waste, viral viruses, bacteria
Class 7: Radioactive Substances Refers to substances that release free radiation via Spontaneous fission.
Remarks: Exclude the radioactive substances as provided in Article 5 of the “Safety Regulations for the Transportation of Radioactive Material” formulated by the Atomic Energy Council, Executive Yuan.
Uranium, plutonium, radium
Class 8: Corrosive Substances Refers to substances that cause serious damage when contacting with biological tissue or damage to other objects or vehicles during leakage. Strong acid, strong alkali, mercury, lead acid, battery
Class 9: Miscellaneous Refers to substances that fail to fall into class 1 to 8 and are less dangerous to carry, but have shown or may have shown to be dangerous and suitable for inclusion in this class. Other dangerous goods that tend to be dangerous for human or animals (serum, vaccine, blood of umbilical cord, etc.)

Article 20 of the Railway Transportation Rules

Passengers are not allowed to bring dangerous goods, coffins, corpses, animals that are not permitted by the railway authorities, and items that are harmful or harassing to passengers or railways, except for police dogs, guide dogs and guide dogs undergoing training carried by professional trainers.
When a passenger violates the provisions of the preceding paragraph, the railway agency may cause the passenger to exit the station, train or railway area.
Visit counts:20751 Last updated on:2021-11-08